In my role as Client Delivery Manager I am responsible for customer satisfaction plus the mentoring of my IT Trainees, ensuring that they are confident and capable of delivering their assignment. I am also responsible for Doris IT day to day operations (mentoring, training and client management), working with our brilliant team of Mentors to deliver the best possible service to our staff and clients alike. During my first year with Doris I have seen many exciting changes, from the introduction of our Doris IT Career Framework to our growing client base - there is never a dull moment!
My 30 year career has spanned finance, pharmaceutical, reseller and retail industries, with the majority of my time being spent in IT Service Management and Supplier Relationship Management roles. I have a lot of people management experience and working for Doris gives me the opportunity to continue to make a positive difference to other people's lives... I thrive on being able to use this experience to help others establish their careers and develop, both personally and professionally.
Outside of work I like to have fun with family and friends and I particularly love watching films and cooking which I find relaxing, strangely enough. I love to travel, with Italy and the US being my favourite places to visit, but I also like taking time to see more of our own beautiful country.