I have been with Doris since October 2013 when I joined as an IT Apprentice. I have successfully completed level 3 (Advanced) and level 4 (Higher) apprenticeship - the equivalent of a HND and I am now on the Doris Framework still on assignment at a Manchester based General Insurance Organisation.
My mentor Pauline is very technical and has supported me throughout. I have also attended UNIX courses in London to support my apprenticeships. As a UNIX System Administrator, I work to ensure the business service is up and running.
I maintain hardware, build systems and ensure the users have everything they need to do their job. My responsibilities span a range of areas such as handling job queues to ensure SLAs are met, process and job management, user management, file system management and back-up management/restoration.